Shipping and Returns
Orders are typically in the mail within 24-48 hours but occasionally we are on the road covering events which may cause delays. All shipments are via USPS First Class (under 13 oz) and USPS Priority for heavier packages. Within the US you will see your order 2-4 business days from the time it is shipped. Outside of the US it is 2-4 weeks typically, and sometimes longer for Canada & Latin America as customs delays can effect shipping timeframes.
TRACKING PACKAGES – Our shipment tracking system is temporarily broken, while we’re fixing it, you are able to track your order if paid through PayPal by looking up your payment in PayPal and clicking the “Track” link to track your order.
Returns & Exchanges
Returns and exchanges are allowed on any unopened DVD’s or unused merchandise within 30 days. The buyer is responsible for shipping, outside of cases where 1320Video has made a mistake with a shipment or order.